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Questions?

Hotline: +49 (0)178 - 37 38 723

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Contact

How can we contact you?

Imprint

Responsible:

MyTime UG
G. F. Dawid Gornisiewicz
Hohenstaufenring 62
50674 Cologne Germany

Registration:

Registration in the commercial register.
Registry Court: District Court Cologne
Registration number: HRB: 97544

VAT ID:

VAT identification number
according to § 27a Sales Tax Act: DE 327402653

Contact:

Mobile: + 49 (0) 178 3738723
Telephone: + 49 (0) 221 - 4006887
Fax: + 49 (0) 221 - 4006888
E-mail: mytime-nrw @ gmx. de

Sending information

Insured shipping:

To ensure that your order arrives safely, shipping is provided exclusively through an insured value shipping service. Once the full invoice amount has been received, your order will be sent immediately.

Delivery time:

Germany: 1 - 3 days

Europe: 1 week

International: 2 weeks

Shipping costs:

Germany: Free shipping

Europe: Free shipping

International: € 95.00

Important note:

When shipping to a third country outside the European Union, additional customs duties or taxes may apply once the goods arrive in the destination country. These additional charges must be paid by the buyer. The seller has no control over these fees and cannot predict their amounts, as customs regulations vary from country to country. We recommend that buyers contact the customs authority in the destination country beforehand to inquire about any applicable duties or local taxes.

Retours

14 days of return:

For customers from Germany and Europe:

You have the right to return the goods within 14 days of receipt without providing any reason, in accordance with the legal right of withrawal. Please note that you will be responsible for the return shipping costs.

We recommend using the original packaging and packing the goods safely to avoid transport damage. After receipt of the returned goods, we will refund you the purchase price.

Reference:

If the delivered goods are defective, you may return them. In this case, please contact us by email, describe the defect(s), and arrange the return with us.

Important note:

The return must be sent back in unused condition and with all accompanying documents. Failure to do so may result in the forfeiture of your right to return the items.

Please note that the right of return for international customers is limited and only applies in cases of defective or missing goods.

If you have any questions or concerns, feel free to contact us.

Payment methods

Sure numbers

The security of online payments is our highest priority. We want to offer our customers a secure shopping experience and have therefore provided various payment methods that meet all the highest safety standards.

We accept the following payment methods:

Cash

Visa

Klarna

PayPal

Giropay

Google Pay

Apple Pay

SEPA
Transfer

Mastercard

Important note:

Our preferred payment method is bank transfer, Trusted Checkout and PayPal, the watch can also be picked up for cash. You will receive our bank connection after you have bought the watch.